Capital Care Group
1. Introduction
Capital Care Group is committed to protecting your privacy and ensuring your personal data is handled in a safe and responsible way.
This Privacy Policy explains how we collect, use and protect your information when you use our website.
By using our website, you agree to the terms of this policy.
2. Who We Are
Capital Care Group is the data controller responsible for your personal data.
Registered Address:
Juniper House
Sitka Drive
Shrewsbury Business Park
Shrewsbury
SY2 6LG
If you have any questions about this policy, you can contact us via our website or official contact details.
3. What Information We Collect
Information You Provide
You may provide personal data when you:
- Complete contact or enquiry forms
- Request information or services
- Subscribe to communications
This may include:
- Name
- Email address
- Phone number
- Address or location
Information We Collect Automatically
When you use our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Website usage data
4. How We Use Your Information
We use your personal data to:
- Respond to enquiries
- Provide services or information requested
- Improve our website and user experience
- Send marketing communications where consent has been given
- Maintain security and prevent fraud
We only process your data where we have a lawful basis to do so under UK GDPR.
5. Marketing
We may send you marketing communications if you have opted in.
You can:
- Unsubscribe at any time
- Request to stop receiving communications
6. Sharing Your Information
We do not sell your data.
We may share your data with:
- Service providers and partners
- IT and website support providers
- Legal or regulatory authorities where required
All third parties are required to respect your data and keep it secure.
7. Data Retention
We only keep your personal data for as long as necessary:
- To fulfil the purpose it was collected for
- To comply with legal obligations
8. Data Security
We take appropriate technical and organisational measures to protect your data.
However, no data transmission over the internet is completely secure.
9. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
To exercise your rights, please contact us.
10. Cookies
Our website uses cookies to improve your experience.
We use:
- Strictly necessary cookies
- Analytical cookies
- Functional cookies
- Marketing cookies
You will be asked to accept or reject cookies when you visit our website.
You can manage your preferences at any time.
11. Third Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites.
12. Where Your Data Is Stored
All personal data is stored securely within the UK or EEA.
If data is transferred outside these areas, appropriate safeguards will be in place.
13. Complaints
If you are unhappy with how we handle your data, you can contact us.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/
14. Updates to This Policy
We may update this Privacy Policy from time to time.
Please check this page regularly for any changes.
15. Contact Us
If you have any questions about this policy or your data, please contact us via our website or official communication channels.