Capital Care Group Limited, part of the Capital Care Group, is a UK-based residential care provider offering specialist care in a warm and welcoming environment for individuals who are no longer able to live happily and safely on their own. We are registered as a data controller with the Information Commissioner’s Office under registration number Z1666671.
We recognise that the privacy and security of personal information are of great importance to our residents, their families and representatives, our team members, and others such as healthcare professionals and those involved in ensuring the welfare of our residents.
This Privacy Notice explains why we collect personal information from individuals who apply for jobs with us, how we use that information, and the steps we take to protect it.
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions relating to this Privacy Notice. Please refer to the “How to Contact Us” section below if you have any questions.
Our privacy practices are guided by the principle of collecting and using personal information only where it helps us deliver a better experience for those we work with now and in the future, and to meet our legitimate interests — including protecting our residents, applicants, and employees.
Since January 2021, our data protection rights and obligations have been governed by the United Kingdom General Data Protection Regulation (UK GDPR), which closely mirrors EU data protection laws.
How do we collect information from you?
We collect information about you when you:
Apply for a job with Capital Care Group
Communicate with us (via email, phone, or post)
Use our website
What types of information do we collect from you?
Personal data (or personal information) means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, including:
When applying for a job
Personal details such as title, full name, address, telephone numbers, email address, marital status, date of birth, gender, ethnicity, sexual orientation, and health information
Copies of identification documents (e.g. passport, driving licence)
Qualifications and professional memberships (including registration numbers and NMC PINs)
Disclosure and Barring Service (DBS) details
Employment history and references
Right to work documentation
Personal information available in the public domain
When visiting one of our care homes
Visitor’s name, purpose of visit, and vehicle registration (if parking is used)
CCTV footage for the prevention and detection of crime and the safety of residents and workers
When using our website
Any personal details you knowingly provide (e.g. through forms or email enquiries)
Your preferences and use of email communications
Your IP address (used to monitor website usage)
Analytical data collected through tools such as Google Analytics
What information do we receive from other sources?
We may receive personal information from:
The Disclosure and Barring Service (DBS)
Professional registration or validation bodies
Employment agencies and reference providers
Occupational health consultants
Technology platforms supporting recruitment processes (e.g. applicant tracking or scheduling systems)
How we use your information
We process your personal data to:
Progress your job application and manage recruitment processes
Verify your identity and credentials (you may opt out of biometric verification and provide in-person documentation instead)
Provide you with relevant job information or alerts
Fulfil legal and regulatory requirements related to recruitment and employment
Review and improve our recruitment processes using anonymised data
We may share your data with:
Our recruitment system providers
Professional and regulatory bodies
The Disclosure and Barring Service
Occupational health consultants
Other companies within the Capital Care Group for administrative purposes
We may also contact successful applicants via their personal email or phone number before employment begins. You can unsubscribe at any time.
Lawful basis for processing
We process your personal data in accordance with Articles 6 and 9 of the UK GDPR, depending on the nature of the information and stage of recruitment.
Processing may be necessary:
For the performance of a contract or to take steps prior to entering into a contract
To comply with legal or regulatory obligations
For reasons of substantial public interest (e.g. safeguarding vulnerable individuals)
To protect vital interests
For our legitimate interests in managing recruitment
With your explicit consent (where applicable)
When processing special category data (e.g. health, ethnicity, or biometric data), we will do so only where lawful — typically with your explicit consent, or when required for occupational health, medical, or legal reasons.
How we store, process, and protect your data
We handle your data with the highest level of care through:
Clear internal data protection policies
Restricted access to personal data
Secure IT systems and encryption technologies
Physical security across all sites
Your personal data is stored only in:
The UK or European Economic Area (EEA)
The USA, in accordance with the UK–US Data Bridge
Countries or sectors recognised by the UK as providing adequate data protection safeguards
How long we keep your data
We retain your data only as long as necessary to fulfil the purpose for which it was collected, including legal and contractual obligations. Once your data is no longer required, it will be securely deleted or anonymised.
Your rights
You have several rights under data protection law, including:
Right to access – Request a copy of the data we hold about you
Right to rectification – Request correction of inaccurate or incomplete data
Right to erasure (“right to be forgotten”) – Request deletion where data is no longer needed
Right to restrict processing – Request limitation of how your data is used
Right to data portability – Request transfer of your data to another organisation
Right to withdraw consent – Withdraw consent where processing is based solely on consent
Right not to be subject to automated decision-making – All job-related decisions involve human oversight
Requests should be made to our Data Protection Officer (details below). We may require proof of identity before releasing information.
Other websites
Our website may contain links to other websites. This Privacy Notice applies only to Capital Care Group’s website, so please read the privacy notices of other sites when visiting them.
Changes to our Privacy Notice
We review this Privacy Notice regularly and will update it on our website when changes are made.
This policy was last updated in October 2025.
How to Contact Us
If you have any questions about this Privacy Notice or wish to exercise your rights, please contact:
Data Protection Officer
Capital Care Group
Juniper House
Sitka Drive
Shrewsbury Business Park
Shrewsbury
Shropshire
SY2 6LG
Press Office Telephone: 0800 208 4768
Email: capitalcaregroup@plmr.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority: www.ico.org.uk
.
However, we would appreciate the opportunity to address your concerns before you approach the ICO.
